Registration fees are refundable less a $100 cancellation fee, until October 10, 2025. No refunds will be granted for requests received after this date. Requests for refunds should be submitted to accountsreceivable@usaretirement.org. Please note that refunds will not be given for no-shows.

Substitution of registrations is permitted prior to the conference. Only one substitution is permitted per original registrant. The individual submitting the substitution request is responsible for updating any contact information. Requests for substitutions should be submitted to accountsreceivable@usaretirement.org by October 10, 2025. No substitutions will be accepted after this date.

Attendees who register in advance may pick up their badge and onsite materials at the Registration Desk during conference hours. If you do not check in at the Registration Desk to pick up your badge, you will be deemed a no-show and continuing education credit will not be issued. Attendees are not permitted to pick up other attendees’ badges/materials.

By participating in this conference and any associated events, you acknowledge and understand the highly contagious nature of Coronavirus/COVID-19, and that current medical knowledge of the virus, including its transmissibility and risk remains uncertain, particularly in light of evolving variants of the virus. There is not a cure for the virus, and those with certain medical conditions may be at high risk for contracting the virus and/or experiencing significant and life-threatening complications.

You understand and acknowledge that neither the American Retirement Association (ARA) nor the event venues are able to provide a guarantee against transmission of the virus, infection and/or illness and that they are not responsible for any potential exposure to COVID-19 and injuries related thereto or other infectious disease which you may experience in connection with the conference.  As such, you assume all risks related to COVID-19, even if arising from the negligence or fault of ARA and you release and hold harmless the ARA, its officers, employees, agents, representatives, affiliates, legal successors, and all persons acting pursuant to its authority from any and all liability for damages for exposure to and/or infection with COVID-19 in connection with or on account of your participation in the conference.

If the event is canceled, ARA will refund your registration fee. ARA is not responsible for individual airfare, hotel or any other travel expenses that may be incurred.

Your registration and attendance at, or participation in, the event and other affiliated activities constitutes an agreement by the registrant to grant ASPPA permission to use photos taken of you at the event for news, promotion and similar purposes.

Solicitation of business by anyone other than ASPPA exhibitors and sponsors is strictly prohibited. Please report any violations to the registration desk.

By making a reservation in the conference hotel room block, you agree that the hotel can share with ARA basic information about your stay, including your name, arrival, and departure dates.

The views and opinions expressed by speakers or others who have provided materials to and for this conference are not necessarily those of ARA or its affiliate organizations. ARA and its affiliate organizations assume no responsibility for, nor endorse, any of the comments, recommendations or materials that are provided.

The American Retirement Association, the umbrella organization for the individual membership organizations: ASPPA, ASEA, NAPA, NTSA and PSCA (collectively the “ARA”), is committed to providing a safe, productive, and welcoming environment for all participants at ARA events. All participants, including, but not limited to, attendees, speakers, volunteers, exhibitors, service providers and ARA staff members, and all others are expected to abide by this Events Code of Conduct. This policy applies to all ARA events (in-person and virtual), including all meetings and conferences, as well as events sponsored by organizations other than ARA but held in conjunction with ARA events. Read the full Event Code of Conduct.

The American Retirement Association, the umbrella organization for five affiliate organizations, ASPPA, ASEA, NAPA, NTSA and PSCA (collectively the “ARA”), assigns the highest priority to full compliance with both the letter and the spirit of antitrust laws and it is vital that any ARA meetings be conducted in a manner consistent with this policy. Read the full Antitrust Policy.

ARA respects individual privacy and values the confidence of our members, industry participants and others who engage with us. Our Privacy Policy sets out the privacy principles that we follow with respect to the collection, use, and disclosure of your information. Read the full Privacy Policy.