The online gaming and sportsbook industries had a market size of $90 billion in 2022. With such a large market comes a greater focus on the systems, processes, and controls that need to be in place to maintain proper security, privacy, and operational integrity. Similarly, regulations like the General Data Protection Regulation (GDPR), Anti-Money Laundering (AML), and state-specific privacy and cybersecurity laws continually add more complexity to requirements for gaming and sportsbook providers and their partners.
In such a heavily regulated industry, it is essential that gaming and sportsbook providers have the resources and professional advice needed for obtaining and maintaining compliance. By understanding the similarities between the American Institute of Certified Public Accountants (AICPA) System and Organization Controls (SOC) compliance and International Standard on Assurance Engagements (ISAE) standards, gaming and sportsbook providers can better establish their controls and procedures to satisfy attestations standards.
Understanding SOC compliance and ISAE standards for gaming and sportsbooks
SOC and ISAE standards share similarities in terms of their focus on control environments, managing risk, and information assurance.
SOC 1 and ISAE 3402
ISAE 3402 and SOC 1 reports relate solely to controls at a service organization that impact the user entity’s internal controls over financial reporting. With the mindset that the developed set of internal controls must be specific to internal controls over financial reporting, the control objectives and related control activities typically include organizational, operational management and monitoring, change management, network and logical security, and processing controls.
SOC 2 and ISAE 3000
ISAE 3000 is the internal standard for reporting non-financial information, issued by the International Federation of Accountants (IFAC). SOC 2 reports are based on Trust Services Criteria (TSC) where specific security, availability, confidentiality, processing integrity, and privacy principles are defined. These reports are able to be focused on which specific TSCs are relevant depending on the needs and requirements of your gaming and sportsbook organization.
Why are SOC audits important for gaming and sportsbook providers?
Establishing trust: By undergoing SOC audits, gaming and sportsbook providers can demonstrate their commitment to protecting customer and business partners’ data, ensuring secure online transactions, and maintaining the integrity of their systems. SOC audits validate the effectiveness of security controls, instilling confidence and trust in both customers and regulatory bodies.
Regulatory compliance: The gaming and sports betting industries operate within a heavily regulated landscape. SOC audits, with their alignment to relevant regulations and industry best practices, aid gaming and sportsbook providers in meeting compliance requirements. Compliance with data protection laws, financial regulations, and gambling industry standards is crucial for maintaining licenses and avoiding legal penalties.
Strengthening security measures: SOC 2 audits provide a comprehensive evaluation of gaming and sportsbook providers' security controls, risk management practices, and incident response procedures. By identifying vulnerabilities and weaknesses, SOC audits enable providers to strengthen their security measures, protecting against data breaches, cyber threats, and fraudulent activities.
Enhancing operational efficiency: SOC audits help gaming and sportsbook providers streamline their operational processes and improve efficiency. By evaluating internal controls, the audits may help identify areas for optimization, reducing the risk of errors, mismanagement, or inefficiencies. Enhanced operational efficiency leads to improved customer experiences, streamlined workflows, and effective resource allocation.
SOC reports allow gaming and sportsbook companies the ability to provide their customers with an independent attestation of their internal controls around the processing of wagers, bets, and payouts. SOC audits allow providers to demonstrate their security, availability, confidentiality, processing integrity, and/or privacy commitments.
BerryDunn’s Technology Assurance Team has more than 25 years of specialized experience in providing auditing services to casinos, sportsbooks, and their providers. We provide industry-leading knowledge including an in-depth understanding of standards, regulations, and compliances, as well as a commitment to meet the evolving needs of our current and future clients. Throughout the years, our team has cultivated a robust understanding of what an ideal control environment looks like for our casino and sportsbook industry clients, and we can help you get there. Contact our team to learn more.