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Christa Bernacchia

Director of Credentialing | CPCS®

Christa is a Senior Manager in BerryDunn’s Healthcare Practice Group. Leading a team of credentialing professionals, she is responsible for the overall vision of the firm's credentialing services and NCQA Credentials Verification Organization (CVO) certification. She is an accomplished healthcare strategist and problem-solver with two decades of experience in the industry. She has proven expertise in developing relationships, organizational structure, project planning and implementation, and workflow redesign.

Christa’s past experience includes working for a staff model HMO where she managed all internal credentialing including primary source verification, privileging, Joint Commission accreditation, special projects, and emergency planning efforts.

Christa is a Senior Manager in BerryDunn’s Healthcare Practice Group. Leading a team of credentialing professionals, she is responsible for the overall vision of the firm's credentialing services and NCQA Credentials Verification Organization (CVO) certification. She is an accomplished healthcare strategist and problem-solver with two decades of experience in the industry. She has proven expertise in developing relationships, organizational structure, project planning and implementation, and workflow redesign.

Christa’s past experience includes working for a staff model HMO where she managed all internal credentialing including primary source verification, privileging, Joint Commission accreditation, special projects, and emergency planning efforts.

Christa has worked in the insurance industry as a quality improvement analyst at a Consumer Oriented Operated Plan (“CO-OP”) health plan overseeing activities and projects related to provider and facility credentialing, vendor oversight, member and provider experience, and NCQA accreditation. 

Experience highlights  

  • Credentialing and enrollment 
  • Accreditation (NCQA and Joint Commission) 
  • Credentialing and enrollment strategy
  • Medical staff offices
  • Operations assessment and strategy
  • Policy development
  • Quality improvement 
  • Healthcare consulting 
  • Project planning and implementation 
  • Workflow redesign 

Presentations and publications

  • Revalidation Is Back, and So Are Enrollment Fees; Most Waivers Continue With PHE Renewal, Report on Medicare Compliance, October 2021
  • Hospital Settles CMP Case About Unlicensed Nurses, Self-Disclosed Out of ‘Caution,’ Report on Medicare Compliance, April 2021
  • Palomar Health Settles CMP Case on Intensive Outpatient Psych Services, Report on Medicare Compliance, February 2021
  • Checklist for Hospital Credentialing, Report on Medicare Compliance, April 2020

Memberships and committees

  • Healthcare Financial Management Association (HFMA), Connecticut Chapter
  • National Association of Medical Staff Services (NAMSS)
  • Connecticut Association of Medical Staff Services (CTAMSS), Secretary

Community service

  • Sacred Heart Academy, Alumnae Leadership Team, past member

Related Services

Consulting

Insights

Education

BA, Mass Communications, summa cum laude, Quinnipiac College 

Certifications

  • CPCS®