Modernizing systems while adhering to evolving regulations: An efficient approach

Challenge

Enhance, replace, or both? The approach to modernizing aging technology is a common challenge faced by state agencies. Since childcare subsidy delivery models are complex business and system environments, they can be challenging to modernize when state and federal regulations require changes to business processes.

Approach

BerryDunn experts:

• Conducted a childcare subsidy system needs assessment and gap analysis, incorporating extensive stakeholder input
• Developed a Best Practices Report based on research of other state childcare assistance programs and systems
• Analyzed multiple system modernization options and developed a recommendations report
• Developed a Total Resource Assessment and Action Plan for the hybrid system approach, the selected modernization option
• Wrote a Request for Proposals for a hybrid approach

Outcomes to Date

BerryDunn provided the state with actionable recommendations for cost-effectively and incrementally modernizing their childcare subsidy tracking system. These recommendations support the childcare assistance program and meet stakeholder needs in alignment with new state and federal childcare regulations.