Challenge
The Minnesota Department of Labor and Industry (DLI) regulates the workers’ compensation system in Minnesota to help make sure an employee injured at work receives the medical treatment, vocational rehabilitation services and wage-loss compensation they need to support themselves and their families. DLI’s Workers’ Compensation Modernization Program (WCMP) designed Work Comp Campus to provide Minnesota’s workers’ compensation staff members and stakeholders with a modern, web-based, user-friendly system for secure online transactions and authorized access to records that facilitate and streamline communications and regulatory workflows and activities.
Minnesota law requires state agencies to ensure an external independent entity performs a risk assessment on all information technology projects with total expected project costs in excess of $5 million and an annual audit on all information technology projects with a total expected project cost in excess of $10 million. WCMP exceeded both thresholds and required both a risk assessment and an audit.
Solution
BerryDunn’s government consulting team conducted an independent risk assessment and audit of the project and provided DLI with recommendations to avoid risks and improve project processes for Work Comp Campus. Our team:
- Completed project document reviews, stakeholder surveys, and interviews
- Conducted a technical architecture review, technology solution assessment and security review of the Work Comp Campus system
- Identified project and system risks and issues
- Provided recommendations to DLI based on industry standards, best practices and past successes with similar state agency projects
Outcome
DLI used BerryDunn’s findings and recommendations to inform leadership and oversight entities about the performance of Work Comp Campus and to improve Campus processes.
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