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Michelle Graham

Senior Consultant | Lean Six Sigma Green Belt Certified

Michelle, a Senior Consultant in the firm’s Local Government Practice Group, takes pride in helping clients implement systems, re-engineer process improvements, and develop strategies that create forward momentum and positive change in their organization. She enjoys collaborating and connecting with public sector clients, is deliberate in her approach, and is adept at being a creative problem solver. In all her work she takes personal responsibility for being a part of enhancing the employee experience across local government organizations.

Michelle has over 21 years of municipal government experience including executive leadership in parks and recreation and human resources. She understands the challenges in local government and enjoys collaborating with the dedicated staff that work in the public sector to face those challenges. She has passion and heart for service stemming from a successful career working in local government and now enjoys the opportunity to lend her experience and expertise making an impact across many jurisdictions.

Michelle, a Senior Consultant in the firm’s Local Government Practice Group, takes pride in helping clients implement systems, re-engineer process improvements, and develop strategies that create forward momentum and positive change in their organization. She enjoys collaborating and connecting with public sector clients, is deliberate in her approach, and is adept at being a creative problem solver. In all her work she takes personal responsibility for being a part of enhancing the employee experience across local government organizations.

Michelle has over 21 years of municipal government experience including executive leadership in parks and recreation and human resources. She understands the challenges in local government and enjoys collaborating with the dedicated staff that work in the public sector to face those challenges. She has passion and heart for service stemming from a successful career working in local government and now enjoys the opportunity to lend her experience and expertise making an impact across many jurisdictions.

Experience highlights

Michelle holds certifications as a Lean Six Sigma Green Belt, a Myers Briggs Type Indicator (MBTI) practitioner and trainer, and an Organizational Change Management Professional. She also holds certifications from the Institute of Cultural Affairs (ICA) Technology of Participation Facilitation Methodology (TOP) as well Design Thinking. Her clients benefit from her expertise in:

  • Organizational assessments
  • Strategic planning
  • Project management
  • Change management
  • Business process analysis and improvement
  • Software system selection and implementation
  • Staffing studies
  • Team facilitation
  • Leadership development
  • Community and stakeholder engagement 

Community service

  • Rise mentor with Pearland ISD
  • TutuLiveKrewe, Board of Directors
  • CASA (Court Appointed Special Advocate)

Insights

Education

BA, Speech communication, Sam Houston State University

MS, Recreation and leisure studies, Southern Connecticut State University

Certifications

  • Lean Six Sigma Green Belt Certified