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Local government consulting

Strategic solutions for better communities

Contact us
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Independent and objective government consulting

Focused on inspiring organizations to transform and innovate, our Local Government Practice Group partners with municipal, county, regional, and quasi-governmental entities throughout the US to help them meet their biggest challenges.

We partner with local governments at the enterprise level, as well as within and across departments, to meet the most critical needs of your community, emphasizing principles of equity and engagement. We take pride in tailoring our projects to recognize the work our clients do every day. We care about what we do, and we care about the people impacted by our work.

Areas of expertise

Our areas of expertise cover the breadth of local government services and our experts include many former local government leaders who have hands-on, practical experience in the field, at the municipal level and within specific areas.

Community development

Guiding your community’s vision
Finance and administration

Leveraging experience for smarter government operations
Health services

Building better systems for better community healthcare
Justice and public safety

Advancing your most critical justice and public safety initiatives 
Parks, recreation, and libraries

Improving community services and advancing innovation
K-12 education

Fulfilling the promise of technology for K-12 education 
Information and technology management

Meeting organizational goals through IT security and planning 
Utility
operations

Optimizing processes to help ensure project completion without compromises

Community development

Our team can help you create visions, plans, and strategies to improve and innovate your community development technology solutions. Thoughtful analysis, collaboration, and communication define our approach to every project, enabling us to provide you with meaningful solutions to foster growth. Learn more about our community development consulting team.

Software consulting
As an objective partner, we help agencies assess, implement, and adopt community development software, such as permitting, billing, or enterprise asset management systems.
Organizational change management
We guide your team through change by using strategies that promote buy-in and consensus to positively impact adoption, acceptance, and overall project success.
Business process improvement
We help you develop improved processes, policies, and technology to best support your operations, improving efficiency and service delivery to your stakeholders.
Organizational assessments
We work with you to optimize resources, processes, and structures by assessing organizational, operational, technological, and regulatory aspects of related departments.
Comprehensive planning
We help you create an action plan for your long-term vision through a process of community engagement, assessment, and a review of best practices.
Fee and cost recovery studies
We partner with you to develop a comprehensive fee study to determine the optimal application of user fees to recover up to the full cost of providing services.

Finance and administration

Our finance and administration services team is independent, objective, and has a deep understanding of the public sector. We analyze people, processes, and technology to streamline operations and leverage technology best practices to help you achieve your strategic vision. Learn more about our finance and administration team.

Software consulting
As an objective partner, we help agencies assess, implement, and adopt ERP, Human Capital Management (HCM), HRIS, and CIS systems to better serve your community.
Strategic planning
We partner with you to develop strategic plans with a compelling vision, and help you set measurable objectives, identify community impacts, and align resources.
Organizational assessments
We examine organizational strengths, challenges, and opportunities and develop recommendations to help you meet your goals and deliver exceptional services.
Organizational change management
We guide your team through change by using strategies that promote buy-in and consensus to positively impact adoption, acceptance, and overall project success.
Business process improvement
We help you develop improved processes, policies, and technology to best support your operations, improving efficiency and service delivery to your stakeholders.
Grant consulting
We guide you through the process, helping to identify funding, submit competitive applications, comply with reporting requirements, and manage the grant through closeout.
Fee and cost recovery studies
We partner with you to develop a comprehensive fee study to determine the optimal application of user fees to recover up to the full cost of providing services.

Health services

Our health services consulting team works with health and community services departments to improve the quality of lives in their communities. Leveraging our team’s extensive backgrounds in public health, equity and inclusion, and technology management, we help you push the limits of what you think is possible to achieve ambitious goals. Learn more about our health services consulting team.

Software consulting
As an objective partner, we help you assess, implement, and adopt enterprise technology systems including Electronic Health Records (EHR) to better serve your community.
Organizational change management
We guide your team through change by using strategies that promote buy-in and consensus to positively impact adoption, acceptance, and overall project success.
Business process improvement
We help you develop improved processes, policies, and technology to best support your operations, improving efficiency and service delivery to your stakeholders.

Justice and public safety

As partners to clients across the justice and public safety spectrum, we assist police, fire, and sheriff departments, in addition to a variety of corrections, probation, court systems, and state attorneys. We understand the value of combining business and technical expertise to generate solutions to modern justice and public safety challenges. Learn more about our justice and public safety consulting team.

Corrections technology
consulting
With firsthand experience and national perspective, we collaborate with clients to develop and implement technology strategies and offender management systems.
Court and prosecution technology consulting
We understand the ins and outs of complex court processes and systems—and the technology that best supports them.
Public safety
consulting
We leverage decades of law enforcement experience to improve the delivery of critical services for communities, including police studies and police staffing studies.
Public safety information systems consulting
Using our proven methodology which removes typical barriers, we help clients assess, select, and implement CAD, RMS, GIS, and jail management software.

Parks, recreation, and libraries

Our Parks, Recreation, and Libraries team works with you to improve operations, drive innovation, identify improvements to services based on community need, and elevate your brand and image―all from the perspective of our team’s combined 100 years of hands-on, practical parks, recreation, and libraries experience. Learn more about our parks, recreation, libraries team.

Strategic planning
We partner with you to envision, create, and implement a plan to bring your agency's mission, vision, and values to life through a comprehensive process.
Master planning
We guide you through the master planning process, considering community engagement, demographic assessments, levels of service standards, and operations.
Feasibility studies
As an unbiased third-party, our team can help you determine the financial viability and ROI of a new facility or amenity through a comprehensive analysis.
Operational assessments
We look at your staffing, culture and service delivery, workforce capacity, leadership, finance, and technology to provide you with realistic recommendations for improving areas for higher performance.
Pricing and cost recovery studies
Our team provides customized pricing and cost recovery studies that include a review of your revenue plan, subsidy levels, and pricing policies.

Schools and educational services

Our K-12 team works closely with academic systems to establish comprehensive, cost-effective technology strategies essential to operational efficiency, and guides you through the planning and implementation process from beginning to end. Learn more about our K-12 consulting team.

Software consulting
As an objective partner, we help you assess, implement, and adopt solutions, including Enterprise Resource Planning (ERP) systems, to better serve your community.
Strategic planning
We partner with you to develop strategic plans with a compelling vision, and help you set measurable objectives, identify community impacts, and align resources.
Information security consulting
We help you protect sensitive information by conducting thorough assessments of policies, practices, capabilities, critical gaps, and opportunities for improvements.

Information and technology management

From evaluating your current IT environment to assessing cybersecurity threats, we develop plans that align with your needs and advance your goals. Learn more about our technology management team.

IT strategic planning
We help you create an IT strategic plan that identifies, prioritizes, and builds a case for your IT investment and helps ensure investments align with business objectives.
IT management and operational assessments
Our consultants look holistically at your IT program, objectively assess IT operations, organization, and service delivery, and provide actionable recommendations.
Staffing assessments
We provide an unbiased analysis of current and optimal IT staffing levels, organization, and utilization to help you identify critical gaps and areas for improvement.
Data management
We help you develop data governance programs, policies, initiatives, and implementation frameworks to help ensure that your data is secure.
Information security
We help you protect sensitive information by conducting thorough assessments of policies, practices, capabilities, critical gaps, and opportunities for improvements.
IT project management
We use proven project management principles and scale them to keep clients informed of progress while keeping projects on time and on budget.

Utility operations

Drawing on decades of experience and subject matter expertise, our rate review, process analysis, and technology planning services help improve the efficiency, service, and confidence of our government utility clients. Our team has the experience necessary to analyze and optimize current business processes, plan for and implement replacement technology tools, and update rate schedules to meet current and future operating needs. Learn more about our utility operations consulting team.

Business process improvement
We help you develop improved processes, policies, and technology to best support your operations, improving efficiency and service delivery to your stakeholders.
Software consulting
We use deep knowledge of utility processes, technical expertise, and proven methodologies to help you plan and implement CIS systems, smart meters, and payment portals.

Services

Enterprise and departmental strategic planning
Advising at the enterprise and department level, we partner with you to develop an action-oriented strategic plan.
ERP
consulting

We help you manage risk, plan, assess, and implement when you’re transitioning to a new ERP system.

IT consulting and strategic planning

We guide you through the strategic technology planning process to lay the groundwork for your IT investment.

Organizational design and change management

We guide your team through change by using strategies that promote the buy-in and consensus to positively impact adoption, acceptance, and overall project success. 

Business
process improvement

We help you manage the people side of change to help ensure that your system is successfully adopted by users.

Project
management

We provide project management services to help ensure your project stays on schedule and on budget.

What to expect at BerryDunn

Focused on inspiring organizations to transform and innovate, BerryDunn’s Local Government Practice Group can help you solve your biggest challenges for your organization as a whole and in specific areas. Our team is comprised of broadly specialized consultants and former local government employees that exclusively serve local government clients.  

We provide expertise in areas including finance and administration, community development, technology management, justice and public safety, parks and recreation, and health and community services. Our focus is on practical and actionable plans, using principles of diversity, equity, and inclusion in our recommendations. 

About us

Meet our professionals

Seth Hedstrom
Principal
Charles Snow
Chief Operating Officer of Consulting Services
Doug Rowe
Principal
View all professionals

Industries we serve

Industry
Technology Management

Featured content

featured news + insights events success stories
Press release
Sam Eisenbeiser Joins BerryDunn to Launch Economic Development Consulting Services
Event
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Article
Into the wild: Building a business case for a new enterprise technology project
Podcast
Recruiting and Retaining All-Star Employees
Success story
Building buy-in during system replacement
Success story
Consolidating and modernizing: City ERP implementation

Articles

ERP implementation: 8 key success factors
Equitable engagement in the master planning process
Training: The key to a successful EHR go-live
Expanding inclusivity: Making parks inclusive for those with autism
Tax-exempt and governmental entities eligible to receive clean energy tax credits directly
How well-being advances the social component of ESG
Four questions to ask before purchasing an enterprise software system
Into the wild: Building a business case for a new enterprise technology project
Planning for a successful enterprise technology project
How Pflugerville and BerryDunn are pushing the envelope on parks and recreation innovation
Challenge accepted: Fixing the traditional call-for-service model
Don't worry, just assess: Eight tips for reducing go-live stress

Podcasts

Pflugerville Wants to Be the Best: Innovation in Parks and Recreation
September 15, 2022

Press Releases

BerryDunn Announces Principal Promotions
September 5, 2024
BerryDunn Expands Staffing and Operational Services to Public Works and Utilities Sector
August 22, 2024
BerryDunn's ERP Consulting Services Support Sustainability for Growing Organizations
July 23, 2024
Sam Eisenbeiser Joins BerryDunn to Launch Economic Development Consulting Services
April 19, 2024
BerryDunn Announces Annual Principal Promotions
July 21, 2023

Conferences and tradeshows

Podcasts

Speaking engagements

Success Stories

Testimonials

"In my 35+ years as a software consultant and IT director, this is the smoothest conversion I have ever experienced, and a lot of the credit goes to BerryDunn and their team of qualified professionals."
Brian Scott
IT Director
City of Wilmington, NC
"In times of uncertainty, having the right partner makes all the difference. I can say with confidence that BerryDunn was an active contributor and co-author of a plan that better positioned our organization for growth and a brighter future. BerryDunn took the time to understand our organization at its core—appreciating our staff's passion for their roles and the constituents they serve. BerryDunn helped us become even more dynamic and removed the fear of losing what brought us here to begin with. With an eye for care and detail, BerryDunn encouraged us to embrace change so we could better serve our community."
Shon Sylvia
Executive Director
Metro Parks Tacoma, WA
"The experience and knowledge of the entire team was evident from the very start of this assessment. Their methodology and processes were very inclusive and directly tied to the scope of work that we requested. All Department Heads and Elected Officials had the opportunity to participate in the project and provide input on their current and future IT needs. There was constant involvement and communication with the internal project team; accordingly, there were no surprises and/or missed deliverables associated with this assessment."
Arnel R. Wetzel, Jr.
HR Director
Galveston County, TX
"The BerryDunn team is knowledgeable and professional and took the time to understand our department's needs and consistently provided valuable insight. Their assessment exceeded our expectations and their recommendations provided a roadmap for future development and improvement. "
Rob Burdess
Chief of Police
City of Newton, IA
"The City of Philadelphia hired BerryDunn as a planning consultant for two Streets Department projects. BerryDunn's staff applied valuable industry and government knowledge to produce a requirements package that hit all expectations and added significant value to the projects."
John Malcarney
City of Philadelphia

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