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Karen Whichard

Senior Consultant | MPA, Prosci® CCP

Karen is a Senior Consultant in our Local Government Practice Group who specializes in helping her clients transform their organizations, improve processes, and strengthen the connection to their communities. Her experience as a public sector leader in small and large local governments spans 19 years, giving her a keen ability to place herself in her clients’ shoes, work with varied stakeholder groups, and develop recommendations that consider available resources—as well as innovation and industry best practices.

During her time working in local government organizations, Karen’s leadership roles ranged from working as an assistant town manager for a town of 15,000 residents to playing a key role at the City of Charlotte, NC, which is home to nearly 900,000 residents. She boasts a significant track record of successfully building consensus, solving complex problems, and navigating diverse political environments to implement the policy vision of elected leaders.

Karen is a Senior Consultant in our Local Government Practice Group who specializes in helping her clients transform their organizations, improve processes, and strengthen the connection to their communities. Her experience as a public sector leader in small and large local governments spans 19 years, giving her a keen ability to place herself in her clients’ shoes, work with varied stakeholder groups, and develop recommendations that consider available resources—as well as innovation and industry best practices.

During her time working in local government organizations, Karen’s leadership roles ranged from working as an assistant town manager for a town of 15,000 residents to playing a key role at the City of Charlotte, NC, which is home to nearly 900,000 residents. She boasts a significant track record of successfully building consensus, solving complex problems, and navigating diverse political environments to implement the policy vision of elected leaders.

Experience highlights

Karen’s experience is defined by a record of working with partners, colleagues, and communities to create plans and policies that capture their organization’s unique environments and visions. Her areas of expertise include:

  • Strategic planning
  • Process improvement
  • Project management
  • Community engagement
  • Budgeting
  • Racial equity
  • Performance measurement
  • Internal and external communications
  • Media relations
  • Revenue/expenditure forecasting
  • Intergovernmental relations
  • Program evaluation
  • Data analytics
  • Elected official policy and committee support
  • Continuity of operations planning
  • Team leadership
  • Consensus-building

Insights

Education

BA, Journalism and Mass Communications, University of North Carolina at Chapel Hill

MPA, University of North Carolina at Charlotte

Certifications

  • MPA
  • Prosci® CCP