Challenge
The Michigan Disease Surveillance System (MDSS) serves as the platform for disease reporting, surveillance, and case management conducted in the State of Michigan. Stakeholders utilize the MDSS to support a range of activities involving outbreak response, drug poisoning surveillance, and the syringe service program utilization. The Michigan Department of Health and Human Services (MDHHS) needed to modernize and expand the capacity of the MDSS to accommodate future use-case scenarios and improve interoperability with core public health information systems.
Solution
BerryDunn’s public health consulting team identified gaps in the existing disease surveillance platform’s ability to support the business needs of end users and developed recommendations to improve systems and processes. The team mapped current workflows to guide the redesign of various disease surveillance processes.
Outcome
This assessment provided a comprehensive analysis of how the disease surveillance platform does and could better support the needs of MDHHS stakeholders. MDHHS is equipped with insights on operational gaps and opportunities for improvement related to solution design, architecture, and development. BerryDunn provided MDHHS with recommendations on how to reduce bottlenecks, streamline operations, and align MDSS stakeholders with organizational and programmatic goals as part of this modernization initiative.
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